As you would expect from the name, a pack and ship service handles merchandise. Mostly, they focus on providing services to independent retailers that are either incapable of shipping items themselves or plainly don’t want the bother. They provide a good alternative to running an in-house dispatch center.

Pack and Ship Services vs. Fulfillment Services

Pack and ship services generally do not store inventory, but concentrate on shipping services. Invoices, billing and all customer contacts are still done by the retailer. They are particularly valuable if you would otherwise need certain shipping licenses or insurance in order to ship their products.

Many pack and ship operations deal with several carriers – USPS, DHL, FedEx, UPS and many others. Some will also arrange local transport and might provide custom drop-offs to and from airports. A few will even accept packages as well as deliver them, so you could use them as virtual mail boxes.

Fulfillment services usually offer storage facilities as well as shipping. They may even pick and pack to help you meet order requirements. The main difference between a fulfillment service and a pack and ship service is that fulfillment services may offer to store reasonable quantities of items offered for you. Fulfillment services charge for order assembly in addition to packing and shipping.

In a comparison between the two services there truly is a clear winner. A fulfillment service is by far the most practical just because of their ability to store stock for you.

Specialty Services

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Some pack and ship services will specialize in worldwide shipping. Their familiarity with insurance, custom regulations and costs for shipping overseas can be very useful. In addition to this some offer:
•    Assured delivery – same day, overnight and 2-day.
•    No size limitations and custom crating for delicate and unique packages.
•    Cargo insurance at many levels – essential for time sensitive deliveries and perishables as well as oversees shipping.
•    Package tracking
•    Office add-ons on site: fax, mail boxes, supplies, copies and even notary services.
Some small pack and ship services will hold a limited quantity of an item in hand (if you rent a mailbox) and ship them at your direction. However, they are not typically set up for large-scale storage and this is only useful if you sell small items.

Fulfillment services usually provide a specialty service that standard pack and ship services do not: customer contact – receipts mailed to your customers, tracking information and in the case of some fulfillment companies, billing services. This can be incredibly convenient when the only customer contact required is a polite follow up email.

Deciding between pack and ship and fulfillment services

Pack and ship services are usually the better option when you only ever ship a few items or if you handle with more valuable items in small numbers. Pack and ship services also offer the additional benefit of being able to accept, as well as send, packages. They normally have many more shipping options than most fulfillment services. This becomes very important if you deal in valuable merchandise and cannot take the chance that items will be damaged. In cases such as this, insurance and package tracking become more important than the ability to send multiples.

Because you begin the process at a pack and ship company, you have a greater degree of control over when an item actually ships. If the item has a longer distance to travel before it reaches the hands of the customer, a pack and ship company might also be more likely to ensure a timely arrival.

Jeff Ehrlich is the President of FulfillmentPlusNY which operates <A href=”http://www.fulfillmentplusny.com”>pick pack and ship operations</a> for a litney of customers~clients~accounts~companies~businesses} across the country.Contact Jeff for <A href=”http://www.fulfillmentplusny.com/direct-to-consumer/assembly.cfm”>assembly services</a>.


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Pack and Ship Services


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